We leverages our relationships with suppliers to source the most suitable products that meet the customer's specifications and quality standards. The sales team prepares a detailed quotation, outlining the product details, quantity, price, shipping terms, and any additional services (e.g., installation, customs clearance).

Once the customer confirms the order, We issue a performa invoice. This document serves as a preliminary contract, detailing the agreed-upon terms and conditions. The performa invoice will typically specify the payment terms (e.g., advance payment, partial payment, letter of credit).

ITADMINS ensures that the products meet the specified quality standards before they are prepared for shipment. The stones are packaged securely to prevent damage during transit. The packaged materials are loaded onto the designated shipping containers or vehicles.

Once the goods are shipped, Our team prepares a final invoice, reflecting the actual quantity shipped, price, and any additional charges. The company submits the necessary shipping documents to the shipping line or freight forwarder, including the bill of lading, commercial invoice, packing list, and certificate of origin.

We maintains regular communication with the customer to ensure their satisfaction with the product and delivery. If any issues arise, the company promptly addresses them, providing solutions or replacements as needed. ITADMINS strives to build long-term relationships with customers by offering excellent after-sales service and seeking opportunities for future business.